Help & Support

How can we help you?

Email Support

[email protected]

USSD Access

Dial *347*88# from any phone

Frequently Asked Questions

How do I create an account?▾

Download the app or visit our website, click Get Started, and follow the signup process. You'll need your name, email, phone number, and verify your email with a one-time code.

How do I verify my account?▾

After creating your account, visit the Profile section to complete verification tiers. Higher tiers unlock more features and higher transaction limits.

Is my money safe?▾

Yes. All deposits are held by Safe Haven Microfinance Bank, fully licensed by the Central Bank of Nigeria (CBN). Deposits are insured by the NDIC.

How do I access USSD?▾

Dial *347*88# from any phone to access your account without internet. You can check balances, save, and apply for loans.

How do I contact support?▾

Email us at [email protected] or call our support line. We're available Monday to Saturday, 8 AM to 8 PM.